Sales Operations Specialist II

We are seeking our new Senior BI & Reporting Specialist to join the SBS team!

Key Responsibilities

• Lead the development and execution of BI strategies, tools, and reporting solutions in alignment with business objectives.
• Serve as a subject matter expert for BI within the organization, supporting internal initiatives and mentoring team members on best practices.
• Design, implement, and maintain scalable data models, analytical layers, and interactive dashboards using modern BI tools (primarily Power BI).
• Continuously optimize BI architecture to ensure scalability, performance, and adaptability to evolving business needs.
• Apply performance optimization techniques to improve data processing, dashboard responsiveness, and user experience.
• Ensure high standards of data quality, consistency, and governance across all BI solutions.
• Collaborate closely with cross-functional teams including data engineers, data scientists, and business stakeholders to define and meet BI requirements.
• Utilize advanced Power BI features (DAX, Power Query, Power BI Service) to build robust, automated reporting and analytical solutions.
• Host workshops and office hours to guide business units on Power BI usage, self- service BI strategies, and technical troubleshooting.
• Stay abreast of emerging BI tools, trends, and methodologies to drive continuous innovation and improvement.

Desired Skills and Experience:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Mathematics, or a related field.
• 10+ years of experience in Business Intelligence, including data warehousing, ETL pipelines, and reporting.

 Expert-level proficiency in BI tools, particularly Power BI. Certified Power BI Data Analyst Associate (PL300) and Certified Data Management Professional (CDMP)-DAMA.
• Strong command of DAX, Power Query, and SQL for data modeling, integration, and Python for analysis.
• Proficient in Agile\Scrum or traditional project management methodologies.
• Foster a collaborative team culture and encourage continuous learning.
• Act as a bridge between technical teams and business stakeholders.
• Familiarity with modern cloud data platforms (e.g., Snowflake, Azure Synapse, etc.).
• Understanding of data governance, privacy, and security best practices.
• Excellent problem-solving and analytical thinking skills, with attention to detail.
• Ability to translate complex technical topics into clear, business-friendly language.
• Fluency in English, both written and spoken.

Company Overview 

SBS is a global leader in banking and financial services software, powering digital transformation for banks, fintechs, and financial institutions worldwide. SBS delivers end-to-end solutions across core banking, payments, lending, digital channels, and financial crime, supporting clients across Europe, Africa, the Americas, and APAC.

SBS has a growing footprint across Africa, partnering with financial institutions to modernize banking platforms and accelerate financial inclusion